Built With:Personality

• Built with:
  • A fixation for world-class customer experience
  • Curiosity to learn something from everyone he meets
  • A season-ticket for Chelsea FC

Steve Elliott, CEO

Steve leads the ongoing transformation of the company, focused on Defect Free at Practical Completion, business results and putting innovation at the front and centre of BW’s culture.

Formerly MD of the UK’s largest fit out company, Steve has always agitated for change in the industry and firmly believes that fit out companies can and should benchmark their service not against competitors, but against the most talented organisations in any sector.

Steve was recently interviewed in Building magazine.

• Built with:
  • A natural curiosity for learning new things and meeting new people
  • An unashamed love of dad jokes
  • A sophisticated pallet for gin tasting

Becky Craddock, Business Development Manager

Becky joined BW in May 2016; she has worked closely with occupiers over the last 6 months and is now expanding her role to also include relationship development with key consultants.

Her experience in sales comes from a background in construction recruitment where she spent 4 years specialising in building and maintaining relationships with clients.

Becky is excited to understand the needs of her new clients and form long-lasting relationships.

• Built with:
  • A customer-first approach
  • An enviable but rarely used skill for DIY
  • An honest desire to provide a market leading service

Clive Yorath, Contracts Manager

Clive brings over 20 years of industry experience to BW and is ultimately responsible for construction, delivery, quality and Health and Safety across all projects. Senior management of the project delivery teams, recruitment of key construction staff and allocation of appropriate resources.

Project risk mitigation through weekly site visits, internal project reviews, management of internal quality systems and monthly Health and safety reviews. Development of the company ISO9001 construction procedures, construction software and staff developmental training.

Building and Maintaining strong working relationships with key clients and consultants.

• Built with:
  • Obsession of anything related to sport
  • Resolve to treat all money with respect
  • An ability to be the last man standing at the bar

Andrew Bradley, Finance Director

Andrew joined BW in June 2016. His career started in public practice before settling into 26 years in the Business to Business service sector and working for design, architectural and fit out companies.

He has worked in fit out for the past 20 years as a Finance and Managing Director.

Andrew is obsessed with Ipswich Town, and travels from the Cotswolds daily to ensure we remain in complete control of our finances.

• Built with:
  • Relentless attention to detail
  • A searching mind driven by a need to innovate
  • A life-long fanaticism for Spurs

Colin Ogden, Pre-Construction Director

Colin started at BW as an estimator in 2006. His ability to dissect a project and get to the heart of any issue led to his promotion to head of the Pre-Construction department. Ultimately, he earned a place on the Board as Pre-Construction Director in 2009.

Colin’s ability to price fit-out work is renowned within the industry and he has developed an enviable hit rate with both pre-qualification questionnaires and tenders.

Highly innovative and with an innate attention to detail, Colin sets high standards for the departments creative submissions and its professional bids.

• Built with:
  • Curiosity for the world of work and how it impacts on workplace
  • Two sturdy feet that take him all around London but also through jungles, deserts and over mountains
  • Unofficial apple product tester status: geeky about technology

Anthony Brown, Sales & Marketing Director

Anthony heads up marketing, sales and business strategy, focused on extending occupier partnerships and frameworks. He also looks after the thought leadership program of research, seminars and roundtables.

Before joining BW, Anthony worked on the board of the UK’s largest fit out specialist where he oversaw the development of international alliances in USA and Australia.

He is determined that BW is considered as one of the most forward-thinking workplace experts in the UK, promoting the delivery of world-class customer service.

• Built with:
  • A healthy obsession for fitness and nutrition
  • A keen interest in international relations
  • Number one fan status for Stevie Nicks

Ines Lago, Senior Business Development Manager

As a new addition to BW’s business development team, Ines is looking to establish long-term relationships with consultants and clients that are built on trust.

Ines has years of consultancy experience under her belt, advising corporate clients on their global flexible workspace portfolios.

• Built with:
  • Committed Jazz fan status and regular at Ronnie Scott’s
  • Advocate of David Brailsfords’ concept of implementing marginal gains in everything we do to achieve real change in performance
  • A love of good wine and real beer over anything to do with sport

Ian Morrow, Operations Director

Ian joined BW in 2016, along with Richard Arzooyan to head up the Major Projects team.

Ian has extensive experience in fit out and complex refurbishment projects, particularly in occupied buildings, and has developed a particular skill set to meet this challenging environment, receiving industry recognition on a number of projects from the BCO and MCIOB.

His 35 years’ experience brings solid construction knowledge, and an open and honest approach to managing and exceeding clients expectations.

• Built with:
  • Passion for creating a sustainable, enjoyable workplace that fits with real life
  • Art, architecture & design – a compulsive collector of art materials and stationery
  • Fresh air; keen to explore the countryside and nature with family

Kim Waller, Head of Environmental and Sustainability

Kim heads up our Environmental and Sustainability team, developing the strategy for each project; providing training to staff and supply chain; and researching new technologies and materials.

A BREEAM Accredited Professional with a background in architecture and engineering, Kim has over 10 year’s experience of implementing sustainability in the built environment.

Having previously worked at BRE and lectured at Cambridge University and the Architectural Association, she has a thorough understanding of the theory behind the practice and can advise clients on cost effective and appropriate strategies to achieve their sustainability targets.

Outside of work Kim has a passion for art, architecture and design; as well taking time to appreciate the countryside with her family.

• Built with:
  • Honesty – by being open and honest, you get open and honest back
  • Building trust – having trusting relationships makes a team stronger
  • Never accepting I can’t… there’s always a solution

Dale Harding, Commercial Director (Core)

Dale joined BW in June 2017 following 19 years at leading fit out and refurbishment companies. He has developed long standing relationships with end user clients, consultants and supply chain partners that have spanned many repeat business projects.

Dale, in partnership with Peter Nagle, leads the Core team of BW and both are committed to Defect Free delivery to ensure the customer experience reaches the highest possible standards.

When not working Dale can be found cycling or undertaking fatherly duties with his family.

• Built with:
  • The first SKA Gold award for BW, only the second Gold award ever awarded
  • A passion for Arsenal FC; with a seat at the Emirates Stadium

Peter Nagle, Contracts Manager

Peter joined BW in 2005 as a Contracts Manager. He quickly moved up through the ranks to become a Contracts Director.

Prior to joining the BW team, Peter spent five years at Quality Building Services (part of the Bowmer & Kirkland Group) working his way up from Production Assistant to Contracts Manager.

Peter has a wealth of experience from gutsy refurbishments to high-end retail fit outs. His great work and leadership led Team Nagle to victory – winning BW our first SKA Gold award for the project at WestPac, only the second Gold award ever awarded.

• Built with:
  • A can do attitude to deliver the highest of expectations
  • A passion for country life and enjoys playing golf
  • Dedicated to improving and playing on championship courses

Alan Sandell, Project Director

Alan has a passion for delivering the most difficult and challenging
projects through cost and programme constraints with the application
of knowledge, experience and an open hand approach to communicating
with professional teams, supply chain and colleagues.

• Built with:
  • Technical expertise
  • A skill for avoiding cameras!
  • The Bee Gees

David Andrews, Contracts Manager

David has over 20 years experience in the construction industry. His technical trade background means David is known in BW for brilliant attention to detail, coordination and planning.

David is passionate about bringing the technical elements of a project, which require careful consideration, together and working closely with his clients and professional teams to achieve the project aims.

David’s ability to communicate at all levels ensuring he gets the very best from his team and those around him. David leads from the front and his passion and drive have ensured that even the most challenging fast-track project is delivered defect-free.

• Built with:
  • A total dedication to client satisfaction
  • A convincing Elvis impression
  • A love for golf and firm fan of QPR

Jeff Lewis, Contracts Manager

Jeff joined BW in 2016 bringing with him over 25 years experience in the Construction Industry.

Starting out as an engineer, Jeff has a keen eyes for detail and is a qualified SKA Assessor.

Along with an abundance of knowledge, Jeff is also a BCO National Award Winner, a Breeam 2015 Excellent Winner and has obtained 3 SKA Gold Awards.

• Built with:
  • Learning – You never lose, you either win or learn!
  • An open mind, anything is possible if you put your mind to it.
  • A mountain bike and snowboard which takes him on many adventures.

Rob Frank, Customer Experience Director

Rob joined BW in September 2016 after 16 years with Morgan Sindall Group where he developed, influenced and embedded business change initiatives across most of the group companies and was Managing Director for the construction regional business.

Rob leads BW’s Defect Free drive and is responsible for improving the entire customer experience journey, including supply chain engagement. He is determined to change the industry and place BW at the forefront of innovation, efficiency and customer experience.

He can often be found immersed in other industries searching for world class organisations and best practice. Outside of work Rob can be located either up a Mountain or a Hill, depending on the season.

• Built with:
  • Keen team-building and motivational skills
  • Discernment for London’s finest watering holes and restaurants
  • Good stance and footwork; Paul runs his own Muay Thai gym

Paul Taylor, Contracts Manager

Paul joined BW in 2015 after more than 22 years, working in various commercial and management roles, with the UK’s largest fit-out specialist.

Paul is passionate about teamwork and delivering projects to the highest quality standards to exceeding clients expectations.

He strives to make the process a teamwork affair with some fun along the way.

• Built with:
  • Purpose, creativity and a passion for team development
  • Desire to realise the industry’s potential
  • A love of Rugby and fine food

Rory Smyth, Contracts Manager

Rory has over 25 years’ experience working in the construction industry. Having initially trained as a craftsman in wood, he has specialised in the ‘Fit Out’ market operating in all aspects of the Design and Build and Traditional markets. Rory has developed an exceptional track record of repeat work and long lasting client relationships built on trust. A true professional motivated and conscientious, with a passion for managing people, business change and realising potential through the delivery of bespoke property solutions. As a recent graduate from Henley Business School his MBA has helped Rory to develop a deep in-site into business, managing high performing teams and understanding client needs.

An ex county rugby player and now keen triathlete and marathon runner – when not at work you will find Rory with a glass of red creating a gastronomic experience.

• Built with:
  • Determination to achieve Defect Free projects
  • Natural relationship building skills; a great team leader

Paul Kavanagh, Contracts Manager

Paul joined BW back in 2011 and has a vast experience of the building industry spanning 30 years. He has a passion for delivering high quality projects on time.

Paul is a massive rugby fan, and for the last 10 years has been a rugby union coach at weekends.

He is committed, passionate and competitive in everything he does.

• Built with:
  • A passion for running, books and music by The Beatles
  • Enthusiasm, a sense of humour and a love of getting to know people

Lydia Millard, Senior Business Development Manager

With over 10 years’ experience working in business development, Lydia is dedicated to understanding the specific needs of her clients and works closely with them to develop honest and meaningful relationships.

Since joining the construction industry through her role at the industry title The Architects’ Journal, she has developed her interest in architecture, design and impact the built environment has on our lives.

In her spare time, Lydia works as a volunteer for the Wimbledon YMCA, running a poetry and creative writing group The Creative Collective and has an obsession with film, great books and drinking wine.

• Built with:
  • A love of anything sporty, or on two wheels
  • Enthusiasm to bring together the project team, creating a fun and enjoyable experience.

Peter Flynn, Contracts Manager

With nearly 30 years in office fit out Pete’s experience in delivering challenging construction and fit out projects have earned him a reputation for success. As a result, Peter has won the commendation of clients and consultants who have requested his services on projects. Peter’s ability to communicate at all levels ensures he gets the very best from his team and those around him. Peter leads from the front and his passion and drive have ensured that even the most challenging of fast track projects are delivered successfully.

In his spare time Pete loves a round of golf, motor cycling and supporting his son who plays Badminton Internationally.

• Built with:
  • Curiousity; Richard is a keen photographer and can often be found wondering around with his beloved Leica snapping away.
  • A distinct ability to understand and deliver projects to the commercial needs and wants of his clients.
  • A famous Ali G impression and the ability to mimic voices and accents.

Richard Arzooyan, BW Major Works – Commercial Director

Richard spent his previous 21 years at Overbury where was one of only 15 employees with a 20 year plus service record. He has commercially managed over 50 projects in his career so far with a combined value of £400m.

Richard has an expert palette founded from his grandmothers cooking and is often found “lunching” in London’s finest restaurants, typically with a glass or bottle of fine wine in his hand. He has a particular fondness for Persian and Lebanese food.

Richard has a driven desire to please, and as a result is always pushing and going out of his way to satisfy his clients needs. He has over 25 years experience of the fit out and refurbishment markets he works within with a wealth of client and supply chain contacts and friendships to draw upon to make things happen.