Building the new BW with Steve Elliott
22nd September 2015
BW CEO Steve Elliott gave an in-depth interview to Building magazine, which appeared in its July edition.
In his wide-ranging discussion with Joey Gardiner, Steve outlined his vision for BW, his passion for the industry and history of transforming businesses.
Steve and his top team are ringing in the changes at BW and are on a mission to grow the business to a £200m market leader within five years. International alliances are also on the cards.
Speaking about his ambition to make BW the world’s leading fit out company, Steve commented: “I’m waking up a 5 o’clock – it sounds pathetic – I’m itching to get into the office. It’s great to get in, it’s a real excitement and we’re all enjoying it.”
Steve also took the opportunity to outline BW’s commitment to deliver all projects defect-free at practical completion – and putting this promise at the heart of the transformation of BW: “The question is how do you design a customer service that is legendary. You have to be very consistent with what you do. You have to be almost obsessive about standards or it doesn’t work.”